Returns & Exchanges
At SHEEPDOG®, we stand behind the reliability of our tactical electronics and offer a 30-day satisfaction guarantee on all hardware. If your gear doesn't meet the mission requirements, we provide a streamlined return process to get you back in the field.
Initiate Authorization
Contact our support team to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Secure Packaging
Place the electronic device in its original protective packaging, ensuring all cables, manuals, and accessories are included.
Ship the Gear
Affix the provided label to your package and drop it off at any authorized carrier location for secure transport back to our facility.
Inspection & Refund
Once our technicians verify the device's condition, your refund or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing